Terms of Service

1 Acceptance of Terms

By visiting glucosensei.com, accessing the Glucosensei web app, or completing a purchase, you confirm that you are at least 18 years of age, have read and understood these Terms of Service, and agree to be bound by them along with our Privacy Policy.

We reserve the right to update these terms at any time. Continued use of the site or app after changes are posted constitutes your acceptance of the revised terms.

2 About the App

Glucosensei is an educational web application that helps users better understand the correlation between their food intake and glucose levels. It is designed as a personal wellness and education tool only.

Glucosensei does not:

• Provide medical advice or clinical recommendations
• Offer guidance on medications, insulin, or medical treatments
• Replace the advice or care of a licensed medical professional
• Diagnose, treat, cure, or prevent any health condition or disease

If you have a medical condition such as diabetes, pre-diabetes, or any other metabolic health concern, please work with your healthcare provider before using this app to inform your health decisions.

3 Eligibility

To use Glucosensei, you must:

• Be at least 18 years of age
• Be capable of entering into a legally binding agreement
• Not be prohibited from using the service under applicable laws

By using this service, you represent and warrant that you meet all of the above eligibility requirements.

4 Accounts & Access

Access to the Glucosensei app is granted upon purchase. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You agree to:

• Provide accurate information when creating your account
• Keep your login credentials secure and not share them with others
• Notify us immediately if you suspect unauthorized access to your account

We reserve the right to suspend or terminate accounts that violate these terms or are used in a manner we determine to be harmful or abusive.

5 Purchases, Billing & Refund Policy

5.1 Purchase Options

Glucosensei is available through the following purchase options:

• One-time purchase: A single payment grants you ongoing access to the app.
• Subscription: A recurring payment (billed monthly or as otherwise specified at checkout) that grants you continued access for the subscription period.

Current pricing and available plans are displayed at checkout on glucosensei.com.

5.2 Payment Processing

All payments are processed securely through Stripe. By completing a purchase, you agree to Stripe’s Terms of Service. We do not store your payment card details on our servers.

5.3 Subscriptions & Cancellation

Subscriptions automatically renew at the end of each billing period unless cancelled. You may cancel your subscription at any time through your account settings or by contacting us at support@glucosensei.com. Cancellation takes effect at the end of your current billing period — you will retain access until that date.

5.4 Refund Policy

All sales are final. We do not offer refunds on one-time purchases or subscription payments, including partial periods. Please review all information about the app carefully before completing your purchase.

If you experience a technical issue that prevents you from accessing the app, please contact us at support@glucosensei.com and we will do our best to resolve it promptly.

6 Acceptable Use

You agree to use Glucosensei only for lawful, personal, non-commercial purposes. You must not:

• Share, sell, or transfer your account access to another person
• Attempt to reverse engineer, copy, or reproduce any part of the app
• Use the app in any way that could damage, disable, or impair its functionality
• Use automated tools, bots, or scrapers to access any part of the app
• Upload or transmit any harmful, offensive, or unlawful content
• Attempt to gain unauthorized access to any part of our systems

We reserve the right to suspend or terminate access for any user found to be in violation of these terms.

7 Intellectual Property

All content on glucosensei.com and within the Glucosensei app — including but not limited to text, graphics, logos, app design, and educational content — is the property of glucosensei.com and is protected by applicable copyright and intellectual property laws.

Your purchase grants you a limited, personal, non-transferable licence to access and use the app for your own personal wellness purposes. You may not copy, reproduce, distribute, or create derivative works from any of our content without our prior written permission.

8 Disclaimers & Limitation of Liability

8.1 No Medical Advice

As stated above, Glucosensei is an educational tool only. Nothing in the app or on this website constitutes medical advice, and we are not liable for any health decisions you make based on information provided through the app. Always consult a qualified healthcare professional for medical guidance.

8.2 No Warranty

The Glucosensei app and website are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that the app will be uninterrupted, error-free, or free of harmful components.

8.3 Limitation of Liability

To the fullest extent permitted by law, glucosensei.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the app or website. Our total liability to you for any claim shall not exceed the amount you paid for the service in the 12 months preceding the claim.

9 Third-Party Links & Services

Our website and app may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of those third parties. Visiting any third-party site is at your own risk.

10 Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Canada and the province of Manitoba, without regard to conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Manitoba, Canada.

11 Changes to These Terms

We may update these Terms of Service from time to time. When we do, we will revise the “Last Updated” date at the top of this page. It is your responsibility to review these terms periodically. Continued use of the app or website after changes are posted constitutes your acceptance of the updated terms.

12 Contact Us

If you have any questions about these Terms of Service, please get in touch: